Privacy Policy
Effective Date: 21 January 2025
Introduction
Centenary Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our IT support website www.centenarysolutions.com.au ("Website"). Please read this policy carefully to understand our practices regarding your personal data.
We may collect and process the following types of information:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Company name
- Any information you provide via our contact forms or support requests
1.2 Non-Personal Information:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited on our Website
- Date and time of your visit
1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. For more information, refer to our Cookie Policy in section 9.
We use the information we collect for the following purposes:
- To provide IT support services and respond to your inquiries
- To process service requests or transactions
- To improve our Website’s functionality and user experience
- To communicate with you about updates, promotions, and news (if you have opted in)
- To comply with legal obligations and enforce our terms and policies
We do not sell, trade, or rent your personal information. However, we may share your data with third parties under the following circumstances:
- Service Providers: Trusted partners who assist us in operating our Website or providing IT support services (e.g., hosting providers, email platforms)
- Legal Compliance: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data:
- Access to your personal data
- Correction or updating of inaccurate information
- Deletion of your personal data
- Restriction of processing
- Data portability
- Withdrawal of consent for marketing communications
To exercise your rights, please contact us at admin@centenarysolutions.com.au.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the "Effective Date" revised. We encourage you to review this page periodically.
9.1 What Are Cookies? Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit our Website. They help us provide a better user experience by remembering your preferences and improving our services.
9.2 Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionalities such as security and accessibility.
- Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. This helps us improve the Website’s performance.
- Functional Cookies: These cookies allow the Website to remember your preferences and provide enhanced, more personalized features.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests and measure the effectiveness of advertising campaigns.
9.3 Managing Cookies: You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. For more information on how to manage cookies, visit www.allaboutcookies.org.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Centenary Solutions
admin@centenarysolutions.com.au
+61 8 7715 0037
13 Calula Drive Suttontown SA 5291
By using our Website, you acknowledge that you have read and understood this Privacy Policy.